Getting Along In The Workplace
This one-day workshop, will give you the tools that will help you resolve conflict successfully and produce a win-win outcome.
You will also learn how to turn difficult situations into opportunities for growth.
What Will Participants Learn?
- > Recognize how your own attitudes and actions impact others.
- > Find new and effective techniques for dealing with difficult people.
- > Learn some techniques for managing and dealing with anger.
- > Develop coping strategies for dealing with difficult people and difficult situations.
What Topics are Covered?
- > Conflict as communication
- > Benefits of confrontation
- > Preventing problems
- > Getting focused
- > Dealing with anger (yours and others)
- > Dealing with problems
- > The three step conflict resolution model
- > Changing yourself
- > Why don’t people do what they are supposed to?
- > De-stress options to use when things get ugly
NEXT AVAILABLE SESSIONS:
Tuesday 4th June, 2019
9:00 am – 3:00 pm
$995 + VAT