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Getting Along In The Workplace

This one-day workshop, will give you the tools that will help you resolve conflict successfully and produce a win-win outcome. 
You will also learn how to turn difficult situations into opportunities for growth.

What Will Participants Learn?

  • > Recognize how your own attitudes and actions impact others.
  • > Find new and effective techniques for dealing with difficult people.
  • > Learn some techniques for managing and dealing with anger.
  • > Develop coping strategies for dealing with difficult people and difficult situations.

What Topics are Covered?

  • > Conflict as communication
  • > Benefits of confrontation
  • > Preventing problems
  • > Getting focused
  • > Dealing with anger (yours and others)
  • > Dealing with problems
  • > The three step conflict resolution model
  • > Changing yourself
  • > Why don’t people do what they are supposed to?
  • > De-stress options to use when things get ugly


NEXT AVAILABLE SESSIONS:

Tuesday 4th June, 2019
9:00 am – 3:00 pm
$995 + VAT