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Managing The Unmanageable

How Toxic Employees Are Poisoning Your Business & How You Can Recover.

This one-day workshop is designed to equip supervisors and managers with the knowledge and skills to deal with 
Four (4) types of difficult / toxic employee types:

1. The Slackers
2. The Complainers
3. The Dependents
4. The Hostiles

Participants will learn how to:
1. Motivate “burnt out” employees.
2. Prepare for a potentially confrontational conversation.

3. Effectively deal with employees in crisis and dysfunctional behaviours
4. Reset expectations and lay a solid go-forward plan.

Topics Include:
1. Understanding the connection between difficult behaviours and personal styles.
2. Managing cliques
3. Resisting change
4. Dealing with others
5. Managing conflict
6. Dealing with difficult conversations

Wednesday 7th August, 2019
9am – 3pm
$1195 + VAT