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Managing The Unmanageable

How Toxic Employees Are Poisoning Your Business & How You Can Recover.

This one-day workshop is designed to equip supervisors and managers with the knowledge and skills to deal with 
Four (4) types of difficult / toxic employee types:

1. The Slackers
2. The Complainers
3. The Dependents
4. The Hostiles

Participants will learn how to:
1. Motivate “burnt out” employees.
2. Prepare for a potentially confrontational conversation.

3. Effectively deal with employees in crisis and dysfunctional behaviours
4. Reset expectations and lay a solid go-forward plan.

Topics Include:
1. Understanding the connection between difficult behaviours and personal styles.
2. Managing cliques
3. Resisting change
4. Dealing with others
5. Managing conflict
6. Dealing with difficult conversations

NEXT AVAILABLE SESSIONS:
Wednesday 7th August, 2019
9am – 3pm
$1195 + VAT