Customer Service Transformation
Solutions designed to create new customer experiences.
Our Services
Find your people.
Build their potential.
Recruitment, staffing and training for your business in Trinidad & Tobago.
01 / Recruitment
Your next hire
starts with a free vacancy ad.
Place your vacancy with us at no advertising charge. We work with you to understand the role, attract applicants and find the right fit.
Tell us about your vacancy →One recruitment service.
Our basic service includes:
- Vacancy artwork and public advertising
- Candidate screening and shortlisting
- Reference checks
- A recruitment plan and timelines agreed with you
Optional assessments
Certified psychometric and sales assessments help you understand candidates’ strengths and suitability.
Explore recruitment assessmentsVacancy advertising is free. Contact us to discuss recruitment fees and optional add-ons for your role.
02 / Staffing
The right team.
The support to grow.
Our workforce solutions help you manage employee costs, improve efficiency and build the team your operation needs.
Choose outsourced services, labour-only contracting or permanent employment. We support screening, hiring and onboarding, with payroll, HR, administration, training and coaching tailored to your workforce.
More about our workforce solutionsTeams for your operation
- B2B and D2D sales teams
- Retail teams
- Customer service and call centre agents
- Field researchers
- Warehouse staffing
- Merchandisers and promoters
03 / Training
Build a stronger team from within.
As your training partner, let us guide you to empower your team with the right skill sets and create a culture of continuous improvement.
Our solutions are developed by our world-class partners, local and international — training and professional development courses built for the region.
Sales Development
Tools to hire, recruit and retain the right sales talent.
Professional Development
Guiding you to empower your teams with the right skill sets.
References
Real problems. Yes solutions.
“We have lost a major regional client worth over USD$1M annually. Can we ever win them back?”
A large client in the manufacturing sector lost a major account to competition. Yes Careers trained their Sales and Marketing team using our licensed B2B sales program RSVP Selling. Together, they built an intervention strategy and won the account back shortly after the program ended.
“Why aren’t we getting the results? Do we have the right people doing the right things?”
A technology company was seeing declining revenue and morale. We ran a gap analysis, an independent sales-competency test, psychometric assessments and a productivity review — surfacing the gaps and the path back to growth.
“The training forced our team to focus on individual leadership styles. They discussed delegation, communication and conflict resolution — and they bonded in ways they don’t usually get to.”
“Yes Careers facilitators had solid international references and current examples. Under their guidance, TCL was able to win back a regional customer worth over USD$1 million annually.”